TERMS & CONDITIONS
1. These terms and conditions shall be deemed to be incorporated into all contracts between [NEW DAY CLEANING SERVICES] ("COMPANY") and the person, persons, or company whose name appears overleaf ("CLIENT") for the supply by the Company of goods and/or services specified overleaf. In the absence of express written agreement to the contrary such goods and/or services are tendered or delivered and work undertaken upon and subject to these terms and conditions only.
2. The Company agrees to perform the work specified overleaf in a workmanlike professional manner using reasonable care to attain the best possible results. However, all liability will be excluded in respect of loss or damage arising from: * faulty manufacture or inherent defect in any material (''material'') which is subject of this contract; * misuse, damage or cleaning of any material by the Client prior to work being undertaken; * poor colour fastness or dimensional instability of any material which is not apparent on testing by the Company prior to work being undertaken; * manufacturers' or other colour dye markings on any material which is not apparent on testing by the Company prior to work being undertaken; or * failure to remove all stains and soiling.
3. While the Company will use all reasonable endeavours to remove all stains and soiling from any material, no guarantee or warranty is given that all stains and soiling will be removed. However, the Company will advise the Client to the best of his knowledge before commencement of the clean.
4. All work is undertaken on a strictly cash on completion basis unless previously agreed.
4a All work undertaken on a commercial basis, the Client must pay the Company no later than 28 days upon completion. Failure to meet the agreed payment time, the Client will be liable of a late payment/administration charge of £25.00.
5. Quotations for the supply of goods and/or services by the Company will be open for acceptance for a period 28 days from the date of the quotation unless otherwise stated by the Company in writing.
6. Any claim in respect of any goods and/or services provided by the Company under the terms of the contract must be notified to the Company within forty eight hours from the time of the provision of the goods or services by the Company and the Client agrees to allow the Company every opportunity to rectify or make good the matters giving rise to such complaint.
7. Any dispute arising between the Client and the Company will be referred to arbitration by an independent arbitrator to be agreed between the parties, the costs of such arbitration to be borne, in the absence of any agreement between the Client and Company, by the party against whom the arbitrator's decision is made.
8. In the event of the Company being prevented by act or default of the Client from carrying out the work at the agreed time and place, or in the event of less than twenty-four hours notice being given by the Client of cancellation of this contract, the Client shall pay to the Company a cancellation fee of £55.00.
9. The Supplier will use its reasonable endeavours to arrive at or close to the agreed time, but cannot be liable for conditions beyond its control. Additionally, the Company is registered as a support service for domestic emergencies such as flooding, and whilst these situations are rare, the Company may find it necessary to reschedule non-urgent work in order to respond to an emergency.
10. If the Client includes two or more persons such persons shall be jointly and severally liable for payment of the Company's invoice.
11. The Client is responsible for payment of the Company's invoice even if - * someone else has agreed to pay the invoice; * the Company has agreed to send the invoice to a third party for payment on the Client's behalf; or, * you have the benefit of insurance.
12. These terms and conditions do not affect the Client's statutory rights.
